Impactful sales techniques.
Equip F&I managers with masterful sales techniques to enhance customer experience and drive performance growth.
Our proprietary LGM Academy training program features highly specialized content that is:
of employees feel they aren’t reaching full potential at work due to lack of development opportunities.
We understand that everyone learns differently, so we’ve developed a modern hybrid training model that caters to all learners.
Our content satisfies learners with measurable results and reinforces teaching with real-life scenarios played out in the dealership.
Available anytime, anywhere.
Interactive peer learning.
Experiential learning and real-life scenarios.
Developed by expert F&I trainers, the innovative Financial Services Manager certification program is structured in three phases of coursework and assessments aimed at helping dealerships achieve baseline performance in the business office.
This is a self-serve, online learning phase, making learning product knowledge and communication skills convenient and flexible. This phase includes mandatory knowledge assessments.
This is a live virtual workshop that covers product prioritization through case studies, enables peer-to-peer learning, and equips participants with helpful tools to take away.
This is an in-classroom opportunity for participants to engage in roleplaying scenarios, receive feedback, and learn helpful sales and customer experience techniques from experts.
Created by internal F&I training experts and leveraging lessons from global thought leaders through our partnership with Big Think +, our courses build well-rounded teams that are experts in F&I products, sales processes, digital literacy, responsible mobility, and havedeveloped soft skills.
Build consumer confidence through product expertise. These courses are aimed at helping sales teams develop a detailed understanding of the specific features and benefits of F&I products.
Equip F&I managers with masterful sales techniques to enhance customer experience and drive performance growth.
Transform customer experiences by learning to cultivate trust, deepen client relationships, and ultimately elevate performance by prioritizing the customer’s needs.
Harness cutting-edge technology, optimize online transactions, and adapt seamlessly to the digital landscape to ensure relevance in an increasingly tech-driven market.
Elevating professional efficacy by learning to navigate complex interpersonal dynamics, foster meaningful connections, and adeptly handle diverse client interactions.
Traditionally, women represent a below-average percentage of the automotive workforce. This selection of courses is designed to help attract and retain a more diverse sales team.
If you’re a partner, log into the HUB and click on LGM Academy for complete access to the learning platform. If you’re not a partner, please fill out the form below to request a demo.
Learning is offered as a complimentary service as part of our partnership with dealers.
Please complete the form below to request a demo.
We continuously evolve our course content in alignment with the ever-changing marketplace and technology.
Yes. Our highly knowledgeable training and sales teams offer in-person courses, support, and coaching opportunities. They will also evaluate learning progress, help fine-tune skillsets, and provide suggestions for beneficial coursework.
Yes. Your dedicated Dealer Development Manager (DDM) can build a customized learning plan based on the needs of your dealership.
Complete the form below to learn about how our educational resources can build engagement, confidence and elevate the consumer experience for your dealership.
