Our winning formula for F&I success with dealer partners.

Our proprietary performance enhancement process drives profitability and customer retention and delivers superior customer experiences.

Hands-on account management

Regional Account Mangers and Dealer Development Managers provide tailored, ongoing support to ensure dealers have everything they need to maximize F&I penetration and revenue potential.

Data-driven, customized action plans

Our certified sales management professionals conduct regular assessments of key performance indicators to pinpoint growth opportunities and implement customized action plans to align teams and ensure they meet or exceed targets.

Rewards and program incentives

Our competitive rewards programs are designed to foster responsible performance and sustainable growth, ensuring F&I managers and dealerships maximize profitability while delivering an exceptional consumer experience.

Sales support and tools.

We offer a variety of tools aimed at empowering dealers to optimize performance and enhance customer experiences.

  • Performance Monitoring Dashboard
  • Customer Analysis Worksheet
  • Customer Needs Assessment Tool
  • Digital Toolbox
  • Financial Services Analysis
  • eMenu
  • Digital POS Material
  • Dealer Compensations Budget Calculator
  • Product Prioritization Worksheet

Training for knowledge and retention

With a catalogue of online courses available, as well as bespoke, in-person coaching sessions, we empower dealers to reach their goals. Each course is open to all partners and features highly specialized content that is:

  • Engaging. Designed to motivate engagement and foster a growth culture.
  • Effective. Our top-performing dealers regularly participate in training.
  • Customer-centric. Master both product knowledge and soft skills to deliver excellent consumer experiences and stay up to date with recent industry guidelines and regulatory requirements.
  • Certified. Our Financial Services Manager Certification Program takes F&I sales professionals through an immersive, advanced learning journey to benchmark achievements.

Dealer groups.

Exclusively offered to select dealer groups, our experts conduct a thorough and holistic assessment of current practices and craft a tailored strategy for the full group. This aligns all dealerships with sales processes, products, training, performance management, reporting and rewards.

The program enables dealer group leadership to ensure stakeholders in all stores:

  • Are aware of the expected performance levels
  • Understand the right processes to follow
  • Stay on-track to achieve desired goals

Get in touch.

Interested in learning more about how partnering with LGM can improve your teams’ performance? We’re here to answer your questions.

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