March 3, 2020 Blog LGM launches ‘Improving CSI: Communication skills’ course for dealerships We are excited to announce the launch of a new on-demand "Improving CSI: Communication Skills" dealer training course. This highly anticipated course is designed to help dealerships build customer loyalty by discovering and revisiting the latest communication techniques.
February 16, 2022 F&I Strategies Chip Shortage & Factory Orders – An Industry in Transformation The automotive industry has had many hurdles to overcome since the beginning of the pandemic, from restrictions and lockdowns to chip shortage and a rise in factory orders. Now more than ever, it's crucial for dealerships and Financial Services Offices to adapt their strategies so they can better service their customers.
January 5, 2022 Blog Unleash your inner superpowers with the Women’s Corner on LGM Academy! Check out the Women’s Corner on LGM Academy for complimentary online video bundles specifically curated to inspire women to unleash their inner superpowers!
December 1, 2021 Social Purpose Treat yourself this holiday season to our complimentary DE&I, Health and Well-Being video bundle! Enjoy the gift of self-development with LGM Academy’s complimentary Health and Well-being online video bundle!
November 18, 2021 Blog Top Five Big Think+ video bundles to elevate sales at your dealership Check out our top five Big Think+ video bundles that are designed to enhance the 21st century soft skills required to elevate sales at your dealership.
October 1, 2021 Blog Introducing LGM Academy: LGM’s new dealer training brand We are excited to introduce you to LGM Academy, LGM’s newly rebranded online dealer training offer. Along with this rebranding, we have also partnered with Big Think+ to offer even more exclusive training content for developing soft skills.
September 21, 2021 Blog LGM improves claims payment service through 24/7 online support service for dealers As of October 4, 2021, LGM will be transitioning to online-only settlement support service in an effort to drive efficiency, increase self-serve opportunities, and exceed dealer expectations.
July 7, 2021 Blog Learn How to Make a Difference: Responsible Mobility Online Course We have some exciting news...our Responsible Mobility online training course is now available! This course is offered to ALL dealership employees in both English and French.
June 16, 2021 Blog Learn to Read Body Language Like a Poker Pro: Short Video Lesson Available We are excited to announce that a new video lesson, “Read Body Language Like a Poker Pro” by international poker champion Liv Boeree, is now available for all our dealership partner employees.
May 10, 2021 Blog Introducing Live Chat: A new time-saving feature for enhanced service We are excited to announce the launch of our new bilingual Live Chat and Chatbot feature that work seamlessly with our Dealership Knowledge Base launched earlier this year.