April 18, 2022 Digital & Innovation LGM’s Live Chat delivers improvements to claims process and customer service following initial launch Learn how the Live Chat feature has improved LGM's claims and customer service experience and how to access it from HUB.
March 8, 2022 Blog Grow and attract top female talent with Women’s Corner Check out the Women’s Corner on LGM Academy for complimentary online video bundles specifically curated to inspire women to unleash their inner superpowers!
February 16, 2022 F&I Strategies Chip Shortage & Factory Orders – An Industry in Transformation The automotive industry has had many hurdles to overcome since the beginning of the pandemic, from restrictions and lockdowns to chip shortage and a rise in factory orders. Now more than ever, it's crucial for dealerships and Financial Services Offices to adapt their strategies so they can better service their customers.
January 5, 2022 Blog Unleash your inner superpowers with the Women’s Corner on LGM Academy! Check out the Women’s Corner on LGM Academy for complimentary online video bundles specifically curated to inspire women to unleash their inner superpowers!
December 1, 2021 Social Purpose Treat yourself this holiday season to our complimentary DE&I, Health and Well-Being video bundle! Enjoy the gift of self-development with LGM Academy’s complimentary Health and Well-being online video bundle!
November 18, 2021 Blog Top Five Big Think+ video bundles to elevate sales at your dealership Check out our top five Big Think+ video bundles that are designed to enhance the 21st century soft skills required to elevate sales at your dealership.
October 1, 2021 Blog Introducing LGM Academy: LGM’s new dealer training brand We are excited to introduce you to LGM Academy, LGM’s newly rebranded online dealer training offer. Along with this rebranding, we have also partnered with Big Think+ to offer even more exclusive training content for developing soft skills.
September 21, 2021 Blog LGM improves claims payment service through 24/7 online support service for dealers As of October 4, 2021, LGM will be transitioning to online-only settlement support service in an effort to drive efficiency, increase self-serve opportunities, and exceed dealer expectations.
September 15, 2020 Blog Demonstrate the value of Mechanical Breakdown Protection to your customers Increase customer engagement and demonstrate the value of Mechanical Breakdown Protection or extended warranty products with the Customer Analysis Worksheet, our new digital interactive selling tool.
