March 3, 2020 Business Operations LGM launches ‘Improving CSI: Communication skills’ course for dealerships We are excited to announce the launch of a new on-demand "Improving CSI: Communication Skills" dealer training course. This highly anticipated course is designed to help dealerships build customer loyalty by discovering and revisiting the latest communication techniques.
November 20, 2017 Blog 5 memorable moments of 2017 TalkAUTO Canada The sixth annual TalkAUTO Canada conference on November 8 attracted hundreds of automotive enthusiasts from across Canada. Read all about the top highlights of the event.
November 1, 2017 Blog How dealers can embrace the empowered F&I consumer In today's world, dealers have to communicate using their customers' preferred medium, and proactively reach out through avenues such as third-party customer review sites.
October 5, 2017 Blog 5 benefits of extended warranties to the dealership Consider these 5 benefits of giving your customers a little more security with extended warranties.
September 25, 2017 Blog The next generation of Financial Services Managers In part 2 of this article series, we hear from 3rd year student Joshua Katzman about what he learned in the Financial Services Manager Certificate Program.
September 21, 2017 Blog LGM ranks No. 399 on the 2017 PROFIT 500 Canadian Business and PROFIT ranked LGM 399 on the 29th annual PROFIT 500, the definitive ranking of Canada’s Fastest-Growing Companies.
August 28, 2017 Blog The next generation of Financial Services Managers In June, students from the Automotive Business School of Canada (ABSC) participated in the five-day Financial Services Manager Certificate course. They share their experiences and discuss their plans for a career in F&I.
August 2, 2017 Blog Cause for concern Anthony Okuchi, Senior Manager, Product Strategy was interviewed by AutoJournal about how carrying too much debt can have a negative impact on both consumers and dealers.
July 25, 2017 Blog The changing role of the Business Manager Paul Roberts, Senior Manager, Integrations was interviewed by AutoJournal about how collaboration is the game changer in our industry as consumer attitudes change.
July 18, 2017 Blog Put ’em at ease Nathalie Abdallah, Manager, Retail Training wrote an article in the June 2017 issue of AutoJournal about easy tips and tricks to make your customer feel more comfortable during the F&I process.
