March 2, 2020 Blog 4 WAYS TO IMPROVE CUSTOMER LOYALTY IN YOUR SERVICE DEPARTMENT 4 industry stats and tips on how your service department and fixed ops can contribute to more revenue.
March 6, 2023 Blog Wise words on equity from a woman leader in tech It’s no secret that women are underrepresented in STEM positions. In this interview, Marina Al-Ashhab, Director of Digital Retailing and Integration, sat down with LGM for a candid conversation on equity and her experience in male-dominated industries.
January 30, 2023 F&I Strategies Master the F&I Turnover Process: Create a seamless transition between sales and the business office Achieve success in your dealership by helping your staff master the art of the turnover, create excellent customer experiences, and build retention. Download a cheat sheet to help implement this process at your dealership.
October 26, 2022 Blog 5 Reasons to implement a Certified Pre-Owned (CPO) program at your dealership There are many benefits for both the dealer and the customer when it comes to CPO programs. From a competitive sales advantage to long-term customer relationships, this article will dive into the top five reasons to implement a CPO program at your dealership.
October 26, 2022 Blog The Automotive Infotainment System: Help Customers Understand & Protect their Car with an Extended Warranty The In-Vehicle Infotainment system acts as the brain of the modern vehicle. Help your customers understand how the proper finance and insurance products, can protect them from costly repair bills if their In-vehicle Infotainment system fails.
April 18, 2022 Digital & Innovation LGM’s Live Chat delivers improvements to claims process and customer service following initial launch Learn how the Live Chat feature has improved LGM's claims and customer service experience and how to access it from HUB.
March 8, 2022 Blog Grow and attract top female talent with Women’s Corner Check out the Women’s Corner on LGM Academy for complimentary online video bundles specifically curated to inspire women to unleash their inner superpowers!
February 24, 2022 Social Purpose Driving change: Living our Social Purpose in 2021 The automotive industry has had many hurdles to overcome since the beginning of the pandemic, from restrictions and lockdowns to chip shortage and a rise in factory orders. Now more than ever, it's crucial for dealerships and Financial Services Offices to adapt their strategies so they can better service their customers.
February 16, 2022 F&I Strategies Chip Shortage & Factory Orders – An Industry in Transformation The automotive industry has had many hurdles to overcome since the beginning of the pandemic, from restrictions and lockdowns to chip shortage and a rise in factory orders. Now more than ever, it's crucial for dealerships and Financial Services Offices to adapt their strategies so they can better service their customers.
January 5, 2022 Blog Unleash your inner superpowers with the Women’s Corner on LGM Academy! Check out the Women’s Corner on LGM Academy for complimentary online video bundles specifically curated to inspire women to unleash their inner superpowers!
